TERMS OF SERVICE

Welcome to our online wellness store (“the website,” “we,” “our,” or “us”). By accessing or using this website, you agree to comply with and be bound by the following Terms of Service (“Terms”). These Terms govern your use of our services, website, products, and any related communication. If you do not agree with these Terms, please do not use our website or services.

We are committed to providing a safe, fair, and transparent experience for all customers. These Terms ensure that both you and our store understand your rights, responsibilities, and obligations.

1. GENERAL USE OF THE WEBSITE

1.1 By using the website, you confirm that you are at least 18 years old or of legal age in your country to enter into binding agreements.
1.2 You agree to use this website for lawful purposes only and not engage in activities that could harm, disrupt, or misuse the platform.
1.3 Any attempt to access restricted areas of the website, hack, or interfere with website operations may result in termination of access and legal action.
1.4 The website and its content are for personal, non-commercial use unless otherwise authorized by us.

2. ACCOUNT CREATION & RESPONSIBILITY

2.1 Some features may require creating an account. You agree to provide accurate, current, and complete information when creating an account.
2.2 You are responsible for maintaining the confidentiality of your account credentials.
2.3 All activity on your account is considered authorized by you. Any unauthorized use must be reported immediately.
2.4 We reserve the right to suspend, restrict, or terminate accounts that violate these Terms, fraudulent activities, or misuse the website.

3. PRODUCTS & SERVICES

3.1 All products are intended for adult use only.
3.2 We make every effort to ensure that product descriptions, images, and information are accurate. However, slight variations in appearance, size, color, or ingredients may occur.
3.3 Product availability may change without notice. We reserve the right to limit quantities or refuse orders for any reason.
3.4 All product purchases are subject to our Return & Refund Policy, Shipping Policy, and other applicable policies.

4. PAYMENT TERMS

4.1 All payments are processed through secure third-party providers. We do not store full payment details.
4.2 By providing payment information, you authorize the charge for the total amount, including applicable taxes, shipping fees, and handling charges.
4.3 In case of payment disputes, fraudulent activity, or chargebacks, we reserve the right to take appropriate action, including account suspension or legal proceedings.

5. ORDER CONFIRMATION & ACCEPTANCE

5.1 Receiving an order confirmation does not guarantee acceptance of the order.
5.2 We may cancel or refuse an order at our discretion, including for:

Out-of-stock products

Errors in product description or pricing

Suspicious or fraudulent activity
5.3 Customers will be notified of order cancellation and any payments refunded in such cases.

6. SHIPPING & DELIVERY

6.1 Shipping times are estimated and may vary based on location, carrier, or external factors.
6.2 We are not responsible for delays caused by customs, carriers, or unforeseen events.
6.3 Customers are responsible for providing accurate shipping information. Incorrect addresses may result in failed delivery and additional charges.
6.4 Please refer to our Shipping Policy for detailed shipping information, including international orders and lost packages.

7. RETURNS, REFUNDS & CANCELLATIONS

7.1 Returns, refunds, and cancellations are governed by our Return & Refund Policy.
7.2 Customers must comply with the conditions outlined in that policy to be eligible for refunds or replacements.
7.3 Failure to follow the return process or return timelines may result in denial of refunds.

8. DISCLAIMER OF WARRANTIES

8.1 Products are provided “as is” and “as available.”
8.2 We make no guarantees regarding:

Product results

Specific health benefits

Timing of effects
8.3 All wellness products are not intended to diagnose, treat, cure, or prevent any disease.
8.4 We disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability, or non-infringement.

9. LIMITATION OF LIABILITY

9.1 To the maximum extent permitted by law, we shall not be liable for:

Any direct, indirect, incidental, or consequential damages

Loss of profits or data

Health issues arising from improper use of products
9.2 Our total liability is limited to the amount paid by the customer for the specific product purchased.
9.3 We are not responsible for damages caused by:

Misuse of products

Ignoring instructions

Shipping or delivery delays

10. USER CONTENT

10.1 Customers may submit reviews, comments, or feedback.
10.2 By submitting, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, and display your content.
10.3 You are solely responsible for the content you submit and agree not to post anything illegal, offensive, or infringing on others’ rights.

11. INTELLECTUAL PROPERTY

11.1 All website content, including text, images, logos, designs, and software, is owned or licensed by us.
11.2 Customers may not copy, reproduce, modify, or distribute any content without express permission.
11.3 Unauthorized use may result in legal action.

12. GOVERNING LAW & JURISDICTION

12.1 These Terms are governed by applicable laws in the country where the store operates.
12.2 Any disputes shall be resolved in the appropriate courts of the governing jurisdiction.
12.3 Customers agree to submit to personal jurisdiction of courts for any disputes related to these Terms.

13. MODIFICATIONS TO TERMS

13.1 We reserve the right to modify or update these Terms at any time without prior notice.
13.2 Changes will be effective immediately upon posting to the website.
13.3 Continued use of the website constitutes acceptance of the updated Terms.

14. THIRD-PARTY LINKS & SERVICES

14.1 Our website may contain links to third-party websites.
14.2 We are not responsible for content, services, or privacy practices of third parties.
14.3 Customers should review third-party policies before using linked websites.

15. CONTACT INFORMATION

If you have questions about these Terms, need clarification, or wish to report violations, please contact our customer support through the method listed on our website.